Introduction
Wizard Resumes ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and mailing address
- Employment Information: Work history, qualifications, certifications, and skills (provided for resume writing services)
- Payment Information: Credit card details and billing information (processed securely through our payment providers)
- Communications: Any messages, feedback, or correspondence you send to us
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website or source
We use cookies and similar tracking technologies (including Google Analytics, Microsoft Clarity, and Facebook Pixel) to collect this information and improve our services.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our resume writing services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you technical notices, updates, and administrative messages
- Communicate with you about products, services, and promotions
- Monitor and analyse trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
- Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Resume documents and related materials are retained for 12 months after completion to allow for revisions and re-downloads.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us at mail@wizardresumes.com.au.
Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect some functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Wizard Resumes
Email: mail@wizardresumes.com.au
Phone: +61 494 631 050
Location: Perth, WA, Australia