1. Agreement to Terms
By accessing or using the Wizard Resumes website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Wizard Resumes provides professional resume writing, cover letter writing, LinkedIn profile optimisation, and related career document services. Our services are designed for individuals seeking employment in mining, FIFO, oil & gas, and construction industries in Australia.
3. Orders and Payment
- All prices are listed in Australian Dollars (AUD) and include GST where applicable.
- Payment is required at the time of ordering before work commences.
- We accept major credit cards and payment platforms as displayed at checkout.
- Orders are confirmed via email once payment is successfully processed.
4. Delivery and Turnaround
- Standard turnaround for resume services is 48-72 hours from receipt of all required information.
- Priority packages receive expedited turnaround within 48 hours.
- Turnaround times begin once we receive your completed questionnaire and any supporting documents.
- Delivery is via email in both Microsoft Word (.docx) and PDF formats.
5. Revisions Policy
- All packages include unlimited revisions for 30 days from initial delivery.
- Revision requests must be clearly communicated via email.
- Revisions are typically completed within 24-48 hours.
- Major changes to career direction or target role may require additional fees.
6. Client Responsibilities
You agree to:
- Provide accurate, truthful information about your work history, qualifications, and experience
- Respond to requests for clarification or additional information in a timely manner
- Review delivered documents and provide feedback within the revision period
- Not use our services for fraudulent purposes or to misrepresent your qualifications
7. Intellectual Property
- Upon full payment, you receive full ownership of your completed resume and related documents.
- We retain the right to use anonymised versions of our work for portfolio and marketing purposes unless you specifically opt out.
- Our website content, templates, and proprietary methods remain our intellectual property.
8. Refund Policy
We offer a satisfaction guarantee. If you are not satisfied with our services, please see our Refund Policy for details on how to request a refund.
9. Limitation of Liability
- We do not guarantee employment outcomes. Our services are designed to improve your job application materials, but hiring decisions are made by employers.
- We are not liable for any indirect, incidental, or consequential damages arising from use of our services.
- Our total liability is limited to the amount you paid for the specific service in question.
10. Accuracy of Information
We rely on the information you provide to create your documents. You are responsible for verifying the accuracy of all information in your completed resume and related documents before submitting them to employers.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.
13. Governing Law
These Terms of Service are governed by the laws of Western Australia, Australia. Any disputes will be resolved in the courts of Western Australia.
14. Contact
For questions about these Terms of Service, please contact us at:
Wizard Resumes
Email: mail@wizardresumes.com.au
Phone: +61 494 631 050
Location: Perth, WA, Australia