Nailing Your Video Interview for FIFO Roles

Video call interview

Since 2020, video interviews have become the standard first step for most FIFO roles. Companies interview candidates from all over Australia — they're not going to fly you to Perth for a first-round chat.

The good news? Video interviews are actually easier to ace once you know the technical setup.

Technical Setup (Get This Right First)

Pre-Interview Checklist
  • Test your internet — Use a wired connection if possible. If using WiFi, sit close to your router.
  • Test audio/video — Do a test call with a friend 24 hours before. Check you can be heard clearly.
  • Download the platform — Teams, Zoom, Google Meet — whatever they're using. Don't fumble with installation at interview time.
  • Close other applications — Notifications popping up during your interview look unprofessional.
  • Charge your device — Or keep it plugged in. Running out of battery mid-interview is a disaster.
  • Have a backup plan — Share your phone number in case of technical issues.

Camera and Lighting

Camera Position

Your camera should be at eye level. Looking down into a laptop camera makes you look disengaged. Stack some books under your laptop if needed.

Lighting

Face a window or light source. Light behind you creates a silhouette effect — interviewers can't see your face. Natural light from in front of you is best.

💡 Pro Tip

Do a test recording of yourself in the same spot, at the same time of day as your interview. Check how you look and sound.

Background and Environment

What's Behind You Matters

Noise Control

What to Wear

Dress as you would for an in-person interview — at least from the waist up.

💡 Just In Case

Wear proper pants too. You never know if you'll need to stand up during the call.

During the Interview

Eye Contact

Look at the camera, not the screen. This creates the impression of eye contact. It feels unnatural at first, but practice helps.

Body Language

Speaking

Common Video Interview Problems (and Solutions)

Problem: "Your audio is cutting out"

Solution: Turn off your video. This reduces bandwidth and often fixes audio issues. Say "Let me turn off video to improve the connection."

Problem: You can't hear them

Solution: Check your audio output settings. If it persists, ask to reconnect or switch to phone audio.

Problem: Internet drops out

Solution: Call back immediately using the same link. If it keeps happening, ask if you can continue by phone. Don't panic — interviewers are used to tech issues.

One-Way Video Interviews

Some companies use pre-recorded video interviews where you answer questions on camera without a live interviewer. Tips for these:

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